Shipping policy
Shipping Policy
Last updated: July 26, 2026
Thank you for shopping with AQUIVIX. We are committed to delivering your order as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
Orders are not processed or shipped on weekends or holidays.
During periods of high order volume, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
- United States: 8–12 business days (estimated)
Delivery times are estimates only and may vary depending on your location, customs processing, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
We offer FREE shipping on all orders.
No minimum purchase is required.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email with tracking information (when available).
Please allow up to 48 hours for tracking information to become active after shipment.
Delayed Deliveries
While we work hard to ensure timely delivery, shipping delays can occasionally occur due to factors outside our control.
If your order has not arrived within the estimated delivery window, please contact us and we'll be happy to assist you.
Lost Packages
If your package is confirmed lost during transit, please contact us at:
We'll investigate the shipment and work with you to find the best possible resolution.
Undelivered Orders
If your order has not been delivered within 30 days of shipment, please contact us.
If the package is confirmed as undelivered, you may be eligible for a refund in accordance with our Return & Refund Policy.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
AQUIVIX is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.
Questions
If you have any questions regarding shipping or your order status, please contact us:
AQUIVIX
Email: aquivix@outlook.com