Privacy policy
Privacy Policy
Last updated: July 26, 2026
AQUIVIX ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect certain information, including:
Information You Provide
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Information you provide when contacting customer support
Payment Information
Payments are processed securely through our third-party payment providers. AQUIVIX does not directly store your complete credit or debit card information.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Website activity
- Referring website
- Date and time of visits
This information helps us understand how visitors use our website and improve your shopping experience.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Ship your purchases
- Provide order confirmations and shipping updates
- Respond to customer service requests
- Process returns and refunds
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Maintain website security
- Communicate with you about your orders
- Send promotional communications when permitted by law and when you have chosen to receive them
3. Cookies
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may help us:
- Keep items in your shopping cart
- Remember your preferences
- Understand website traffic and usage
- Improve website performance
- Provide relevant marketing and advertising
You can adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
4. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers when necessary to operate our business, including providers that assist with:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and operation
- Analytics
- Customer support
- Fraud prevention
- Marketing and advertising
These providers only receive information necessary to perform their services.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of AQUIVIX, our customers, or others.
5. Shopify
Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process your orders.
Shopify may collect and process personal information in connection with your use of our store. Your information may therefore also be subject to Shopify's privacy practices.
6. Third-Party Services
Our website may contain links or integrations with third-party services, websites, or platforms.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill your orders
- Provide customer support
- Maintain business and transaction records
- Comply with legal, accounting, and regulatory requirements
- Resolve disputes
- Prevent fraud
When information is no longer needed, it may be securely deleted or anonymized where appropriate.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used
- Opt out of certain marketing communications
To make a privacy-related request, contact us at:
We may need to verify your identity before completing certain requests.
10. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
AQUIVIX
Email: aquivix@outlook.com